Privacy Notice

Updated Last: 4-Apr-2021

Ayalaland Offices, Inc. (referred to as "Company") respects your privacy and is committed to protecting your personal data. We strive to provide a safe, secure online experience and ensure that we comply with the Data Privacy Act of 2012.

This Privacy Notice sets forth the online data collection, usage, maintenance, disclosure and security that apply when you disclose your personal information in connection with the Company website (together referred to as "Site") and the services provided through it, such as client inquiries, and flexible work space and amenities reservations or managing bookings (referred to as the “Services”).

As a fully-owned subsidiaries of AyalaLand, Inc., the Companies process information pursuant to the Ayala Land Group Privacy Policy. We have highlighted here our privacy policy and practices specific to the Company and this website. To know more about how we process your Personal Information within the Group, please visit ayalaland.com.ph/privacy-policy.

Revisions to this Privacy Notice

We may revise this Privacy Notice from time to time as we add new features or as laws change that may affect our Site or Services. When we make material changes to this Privacy Notice, we will post the date it was last revised.


  1. WHAT PERSONAL INFORMATION WE COLLECT FROMYOU

    Personal information is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual incontext.

    Whenyou inquire about our products and service in this website, which may be throughContact Us, Get a Quote, Free Day Passsub-sites, among others, the Company collects and processes the following personal information that you provide:

    • Fullname
    • EmailAddress
    • Mobile number


  1. HOW WE USE YOUR PERSONALINFORMATION

    We process your personal information for the following purposes: a. As required to provide you with the following services:

    a. As required to provide you with the following services:

    • responding to yourinquiries;
    • processing spacereservations;
    • managingbookings;
    • promotionaloffers;
    • inclusion in periodic e-mail advisories andnewsletters;
    • establishing and fulfilling our contract withyou.

    b. As required to improve your experience when using our Site, inparticular:

    • To help us improve the layout and/orcontent of the Site, and customize them according to your interests and preferences;
    • To monitor and enforce compliance with our Terms of Use;and
    • To notify you of service issues and unusualaccount actionswhen using our Site, should any occur.

    c. As required by us to enable our business and pursue our legitimate interests, in particular:

    • To help us monitor and improve our products andservices;
    • To monitor our Services to prevent, investigate and/or report fraud, misrepresentation, security incidents or crime, in accordance with applicable laws;
    • To investigate any complaints that we receive;and
    • To invite you to take part in marketresearch.

    In addition, we may send you messages in relation to our products and services, for example to send notifications about new services. Whenever needed, we shall secure your consent prior to processing orassoon as practicable and reasonable. Further, you can opt-out of such messages by following the instructions in the communication.


  2. PERSONAL INFORMATION SHARED WITH THIRDPARTIES

    In order to fulfill the purposes set forth in this Privacy Notice, we may disclose your personal information to the following parties:

    • Our employees andofficers;
    • Professional advisers such aslawyers;
    • Such other party whom you authorize us to disclose your


    Personal information. In order to comply with legal and statutory compliance

    • To the extent that we are required to do so by applicable laws, rules, and regulations;
    • In connection with any ongoing or prospective legalproceeding;
    • To any person who we reasonably believe may apply to a court or othercompetent authority for disclosure of such personal information where, in our reasonable opinion, such court or authority would be reasonably and is likely to order the disclosure of such personalinformation


    Any company with which we share information about you for the above purposes is contractually required to comply with confidentiality standards, undertake to respect any individual's right to privacy, and comply with the Data Privacy Act. We also require that these organizations use this information only for our purposes and follow our reasonable directions with respect to this information. This includes organizations which handle or obtain personal information as service providers for Ayala Land.


  1. PRIVACY POLICIES OF THIRD-PARTY WEBSITES AND DIGITAL PLATFORMS

    Our websites contain hyperlinks and details of third-party websites or digital platforms. We have no control over and are not responsible for, the privacy policies and practices of third parties. We, therefore, advise you to study their privacy policies. Once you leave our website, you should check the third-party website's applicable privacy policy to determine how they will handle any information they collect from you.


  1. HOW WE PROTECT AND SECURE YOUR INFORMATION

    When you submit information to our Site, whether it is name or email, we do our utmost to ensure that information is protected against loss, misuse, alteration, destruction or unauthorized access.

    We employ the following practices to secure access to your personal information

    • Apply security standards on website development andhosting
    • We use standard encryption tools such as SSL (Secure Socket Layer) to help protect personal information and to keep information collectedsecure.
    • Our website undergoes website security testing conducted by a third party prior to it being launched and when major changes has beenapplied


    In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.


  1. USING COOKIES

    Like most websites, ours uses cookies and other similar technologies, such as local storage, to provide you with a better and more personal user experience. These cookies are safe and secure, and do not contain sensitive information.

    If you do not want to accept cookies from our Site, you can change your browser settings so that cookies are not accepted. (Each browser's website should contain instructions on how you can do this.) If you choose to do this, please be aware that our Site may no longer function as intended.


  1. THE RETENTION PERIOD OF YOUR PERSONAL INFORMATION WITHUS

    Like most websites, ours uses cookies and other similar technologies, such as local storage, to provide you with a better and more personal user experience. These cookies are safe and secure, and do not contain sensitive information.

    Generally, we keep your information for the duration of your use of our Services’ use, and, to the extent permitted, after the end of that relationship for as long as necessary to perform the purposes set out in this Notice.

    Whenever you provide information through Contact Us, Get a Quote, and Free Day Pass, we retain said information for the amount of time necessary in order for us complete the declared purposes for which your personal data was collected (e.g. to respond to your inquiry, process your unit reservations, manage your bookings, facilitate payments or establish and fulfill our contract with you).

    Laws may require us to hold certain information for specific periods. In other cases, we may retain data for an appropriate period after any relationship with you ends to protect ourselves from legal claims, or to administer our business.

    When we no longer need to use your information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it (unless we need to keep your information to comply with legal or regulatory obligations to which we are subject).


  1. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

    a. ACCESSING YOUR PERSONALINFORMATION

    You have the right to request the Company to provide you with any personal information that we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity. Please note further that:

    • We may withhold personal information that you request to the extent permitted bylaw.
    • You may instruct us at any time not to process your personal information for marketing purposes

    b. UPDATING YOUR PERSONALINFORMATION

    If the personal information that we hold about your needs to be corrected or updated, the Company shall make all reasonable efforts to ensure that data collected is current, complete and accurate. If you need to access, correct and/or update your personal information, you may send the request to [email protected]

    As part of our security measures, we will contact you and conduct the necessary verification measures to process your request. Once we have implemented the necessary corrections, we shall then notify you that your request has been processed and completed.

    c. WITHDRAWAL OF CONSENT

    If you wish to withdraw your given consent for any or all purposes set out in this Notice kindly send your detailed request to [email protected] Depending on the nature of your consent withdrawal, the Company may no longer be in a position to continue to provide products and services to you.



    9. YOUR DATA PROTECTION RIGHTS

    Our company would like to ensure that you are aware of your data protection rights. You have the right:

    • To be informed about
      • what personal information our Company obtains about you,
      • how these are collected, processed and disposed
      • any data breach incident that affects your personal information
    • To access by requesting our Company for copies of your personal data. We may charge you a small fee for this service.
    • To object to our Company processing your personal information. Such a request is subject to certain conditions.
    • To erasure or blocking by requesting our Company to suspend, withdraw, remove or destroy your personal information. Such a request is subject to certain conditions.
    • To data portability by requesting our Company to transfer your personal information that we have collected to another organization, or directly to you, subject to certain conditions.
    • To rectify or correct any information that you believe is inaccurate.
    • To file a complaint with the National Privacy Commission (NPC)
    • To damages arising from inaccurate, incomplete, false, unlawfully obtained or unauthorized use of your personal information by the Company.



    10. HOW TO CONTACT US

    For any questions about this privacy notice, including any requests to exercise your legal rights regarding data you share with us via our contact for example, please contact

    Full name of legal entity:
    Ayalaland Offices, Inc.

    Email address:
    [email protected]

    Postal address:
    28/F Tower One & Exchange Plaza, Ayala Triangle, Ayala Avenue, Makati City

    This privacy notice sets out your rights under the data privacy laws. It is important that the personal data we hold about you is accurate and current. We ask that you keep us informed if your personal data changes during your relationship with us.

    Please visit ayalaland.com.ph/privacy-policy to view the Ayala Land Group Privacy Policy. Thank you for your time and attention!